99etd Privacy Policy
Your personal information is completely safe with us — through SSL encryption and strict data protection measures, 99etd is committed to safeguarding your privacy.
Introduction & Scope
99etd is a secure and reliable online betting and casino platform operated for players in Bangladesh. We believe you should have full control over your personal information. This privacy policy applies to the 99etd website (https://99etd.lat) and all associated services.
This policy describes what information we collect from you, how we use it, who we share it with, and what steps we take to protect your information. This policy applies only to individuals aged 21 or older who use or intend to use 99etd's services.
1 What Information We Collect
The following types of information are collected when you open an account at 99etd and when you use our services:
Identity & Contact Information
At the time of account registration, your full name, date of birth, national ID or passport number, mobile number, and email address are collected. This information is essential for verifying your identity and validating your account.
Financial Transaction Information
Deposit and withdrawal details, payment methods used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction history, and the last few digits of your wallet number or bank account are stored. Full bank account numbers or PINs are never stored.
Technical & Device Information
When you use our platform, the following is collected automatically:
- IP address and device identification information
- Browser type and version
- Operating system information
- Time and duration of site visits
- Pages visited and click patterns
- Cookie and session data
Gaming Activity Information
Your gaming history, bet amounts, win/loss records, preferred game categories, and detailed information from each session are stored. This information is used for responsible gaming monitoring and service improvement.
2 Purpose of Data Use
99etd uses your information only for specific and legitimate purposes. Your information is used in the following cases:
Service Operation
To create and manage accounts, process transactions, award bonuses and rewards, and ensure the normal functioning of the platform.
Security & Fraud Prevention
To detect and prevent unauthorized account use, suspicious transactions, and fraudulent activity.
Responsible Gaming
To monitor gaming behavior, identify risky playing patterns, and provide assistance when needed.
Customer Service Improvement
To assist the support team, resolve complaints, and improve your experience.
Communication & Notifications
To inform you about important account updates, transaction confirmations, and relevant offers — with your consent only.
Service Analysis & Development
To analyze platform performance, fix technical issues, and improve the user experience.
3 Data Sharing & Third Parties
99etd never sells your personal information to third parties. However, in certain cases, necessary information may be shared with trusted partners:
Payment Processors
The minimum information required to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared with payment providers. These partners use the information solely for processing transactions, in accordance with our instructions.
Technology Service Providers
Game software providers, cybersecurity firms, and cloud infrastructure providers help keep our services running. These providers operate under strict confidentiality agreements and may only access information for the specific tasks defined in those agreements.
Legal Obligations
Information may be provided to authorities when required by court order, government directive, or legal investigation. In such situations, we provide only the minimum information necessary to fulfill the legal obligation.
4 Cookies & Tracking Technologies
The 99etd website uses cookies and similar technologies. Cookies are small text files stored in your browser that provide an improved experience on your next visit.
Essential Cookies
These are necessary to maintain login sessions, verify security, and run the platform's core functions. Disabling these cookies will prevent the site from working properly.
Analytics Cookies
These are used to understand how the site is used and to improve services. The data collected is anonymous and not directly linked to any individual.
Preference Cookies
These cookies are used to remember your language preference, display settings, and other personalized choices.
Cookie Opt-Out
You can delete cookies or stop accepting new ones at any time through your browser settings. However, doing so may limit some services.
5 Data Protection Measures
99etd uses industry-standard technology and practices to protect your personal information. Our security framework operates on the following levels:
Encryption Protection
All data exchanged between you and our servers is protected through SSL/TLS encryption. Stored sensitive data, such as passwords and financial information, is secured by advanced encryption algorithms.
Access Control
Only authorized personnel can access your data, and only to the extent needed to carry out their responsibilities. All staff operate under confidentiality agreements and receive regular security training.
Continuous Monitoring
Our systems are monitored by security specialists 24 hours a day, 7 days a week. Suspicious activity is automatically detected and immediate action is taken.
Data Backup & Recovery
Regular secure backups are maintained to ensure data can be recovered in the event of a technical failure or disaster. Backups follow the same encryption standards.
6 Data Retention Period
99etd retains your information only for as long as necessary. The following factors are considered when determining the retention period:
Active Accounts
All information is retained for as long as your account remains active. This is necessary for service delivery, security, and responsible gaming monitoring.
After Account Closure
Even after an account is closed or deactivated, financial transaction records may be retained for a set period for audit and legal compliance purposes. Once that period ends, the data is securely deleted or anonymized.
Data Deletion Requests
You may request that your personal information be deleted. However, we may be required to retain certain data for a set period due to legal obligations. Contact [email protected] regarding this.
7 Your Rights
By using the 99etd platform, you enjoy the following rights. To exercise these rights, contact [email protected]:
Right to Access
You have the right to know what information we hold about you. A copy of the information will be provided to you within a set timeframe after your request.
Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. Providing accurate information also helps us improve our service quality.
Right to Erasure
In certain circumstances, you may request the complete deletion of your personal information, except where legal obligations apply.
Right to Restrict Processing
In some cases, you may request that your information be retained but not actively processed. This request will also be considered.
Right to Opt Out of Marketing Communications
You may stop promotional emails or notifications at any time. Use the "unsubscribe" link in the email or contact [email protected].
Right to Data Portability
You may request the information held about you in a structured, commonly used format.
8 Protection of Minors
99etd's services are for individuals aged 21 or older only. We do not knowingly collect any personal information from minors.
Age Verification
Age verification information must be provided at the time of account registration. If there is reason to suspect a user is under 21, the account will be suspended immediately and any collected information will be deleted. If you are aware that a minor has registered on our platform, please notify us at [email protected].
9 Policy Changes
99etd reserves the right to amend this privacy policy as needed. For any significant changes:
Change Notifications
- For important changes, a notification will be sent to your registered email.
- The date of the updated policy will be clearly stated on this page.
- Continuing to use the site after any changes will be considered acceptance of the new policy.
- If you object to any change, you may request to close your account.
For any questions or concerns about this privacy policy, or to exercise your rights, please contact our support team directly. Our support team is available in Bengali and English, seven days a week, 24 hours a day, via live chat and email. Contact us: [email protected].